At TrustedeSIM, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services we provide. We respect the privacy and confidentiality of your information and adhere to international data protection standards. Please read our privacy policy carefully.
INFORMATION WE COLLECT
During your visits to our website or when using our services, we may collect the following information about you: name, company name, email address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (together referred to as ‘Personal Data’). Please note that credit card details, billing addresses, and telephone numbers are not stored on our servers and may instead be processed securely by our third-party payment gateway, PayPal.
Our services are not directed at individuals under 18, and we do not knowingly collect Personal Data from minors. If you believe a child under 18 has provided us with Personal Data without consent, please contact us, and we will promptly delete the information.
You can review, correct, update, or delete your Personal Data by logging into your account or contacting us directly.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use your information to deliver services, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems, and enhancing your website experience.
We only send marketing communications if you have requested or subscribed to them. You can unsubscribe at any time by following the instructions in our emails or contacting us directly.
Non-Personally Identifiable Information: We may use aggregated and anonymized data to improve our services, administer our website, produce analytics, promote our products, identify user demands, and meet customer needs more effectively.
Any information you choose to make publicly available (e.g., blog comments or testimonials) may remain visible in cached and archived pages or if others have copied or saved the content.
STORAGE AND SECURITY OF YOUR INFORMATION
We take reasonable steps to protect your Personal Data from unauthorized use or access. All information is stored securely, and credit card data is encrypted before transmission; it is not stored on our servers.
To deliver our services, your Personal Data may be transferred and processed outside your home country. We only transfer data to countries with adequate privacy protections.
We retain your Personal Data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. In the event of a security breach compromising your Personal Data, we will promptly notify you in compliance with applicable laws.
COOKIES AND PIXELS
Cookies are small files that collect data about your browsing behavior. Cookies enable us to tailor our website to your preferences. Cookies do not access your computer’s files or personal information.
Our website uses cookies to analyze traffic, provide social media functionality, and enhance your experience. We may also use cookies and pixels to display relevant ads through services like Google Ads and Facebook. You can manage cookie preferences through your browser settings.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not sell or trade your Personal Data. We only disclose information to third-party providers when required by law, for service delivery, payment processing, or to protect our intellectual property and rights.
Third-party providers are required to comply with our privacy standards and are prohibited from using your data for any purpose other than the intended service.
DISCLOSURE OF YOUR INFORMATION
We may disclose your Personal Data if required by law, regulation, court order, or legal proceedings. Additionally, information may be shared to protect the rights, property, or safety of TrustedeSIM, our customers, or third parties.
If TrustedeSIM undergoes a business change (e.g., merger, sale, or transfer of assets), customer information, including your Personal Data, may be transferred under a confidentiality agreement.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites for your convenience. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting external sites. This privacy policy applies solely to information collected on our website.
CHANGES TO THIS PRIVACY POLICY
We may update this policy to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting on our website. Please revisit this policy periodically to stay informed.
CONTACT US
If you have any questions or concerns about this privacy policy or the handling of your Personal Data, please contact us at www.trustedesim.com/contact-us, and we will respond within 48 hours.